By Jeff Murphy, March 8, 2024
From left, Robert Fernquist, Ph.D., sociology program coordinator and chair of the
欧美视频's Department of Sociology, Anthropology, and Social
Studies; Rachelle Webster, senior academic success advisor; and Ken Schueller, senior
director of student success, were all honored by the National Academic Advising Association
Region VII for their outstanding work and service to students in the area of academic
advisement.
WARRENSBURG, MO 鈥 Demonstrating the quality of leadership and academic advisement
support the 欧美视频 provides students, three university members
were honored this spring at the National Academic Advising Association (NACADA) Region
IV/VII annual conference and awards program in New Orleans. As UCM continues to build
on its reputation for outstanding academic advisement, the university swept three
major award categories at the regional recognition program for the first time in the
institution鈥檚 history.
NACADA is a global organization that promotes and supports quality academic advising
at higher education institutions in order to enhance students鈥 educational development
and to help ensure a successful pathway to completion of their college or university
degrees. It provides a forum for discussion, debate, and the exchange of ideas pertaining
to academic advising through numerous activities and publications, while also honoring
individuals for their exceptional work in this field.
Members of UCM鈥檚 award-winning academic advisement team who were honored by NACADA
included Ken Schueller, senior director of student success, recipient of the Excellence
in Advising 鈥 Advising Administrator Award, and Rachelle Webster, senior academic
success advisor and recipient of the Excellence in Advising - Primary Role Advisor
Award. Also honored was Robert Fernquist, Ph.D., sociology program coordinator and
chair of the Department of Sociology, Anthropology, and Social Studies. He was presented
the Excellence in Advising 鈥 Faculty Advisor Award.
The award recipients from UCM were selected among hundreds of professionals in NACADA鈥檚
Region VII. Individuals who were considered for awards are higher education professionals
whose primary role is academic advising, faculty members who teach and spend a portion
of their time providing academic advising services to students, and individuals whose
primary role is to administer or direct academic advising programs. UCM鈥檚 honorees
are part of a region that includes academic advisement professionals and educators
in the states of Arkansas, Kansas, Missouri, Oklahoma, Texas and Louisiana.
鈥淲hen you consider how many schools and advising programs there are in those six states,
it鈥檚 humbling,鈥 Schueller said in talking about UCM鈥檚 NACADA recognition.
UCM鈥檚 success in NACADA continues a long string of university faculty and staff members
who have been recognized by the organization. Since 2015, at least one individual
from the university has been honored every year as a winner in the state and region
in either professional academic advisement or faculty academic advisement categories.
This is in addition to numerous Certificate of Merit awards. Two UCM members received
global recognition in 2021, an achievement which all three of this year's regional
award winners are now seeking. Since 2015, two other individuals also have been honored
as new academic advisement professionals, one at the regional and one at the state
level.
鈥淭his says a lot about the quality of student care we have here,鈥 Schueller said.
Prior to receiving regional recognition, Webster, who won the Outstanding Academic
Advisor Award from UCM in April 2023, and Schueller were both recognized at the state
level by the Missouri Academic Advising Association (MACADA). The nomination process
includes student surveys and letters of support for nominees provided by students
and colleagues.
A retired Air Force veteran who has worked for UCM since August 2001, Schueller was
surprised to learn that he received 49 endorsements from students, employees and staff
members in his office that led to his initial recognition in fall 2023 at the state
level. This motivated him to apply for the regional award.
鈥淭hat鈥檚 the thing that just set me back,鈥 he said gratefully. 鈥淵ou can think you are
doing good and look at numbers, but the ultimate measure for me was that kind of support
from the entire team. For me this is like the pinnacle of my career.鈥
In 2018, while Schueller was directing the Open Options program for undecided majors,
he was instrumental in combining five decentralized advising areas (plus the Advantage
Program from Academic Enrichment and Mentoring, Advocacy and Peer Support (MAPS),
which were dissolved in 2018) into a unified Advising Center within one location that
pulled together advisors on campus. This team of professionals created a proactive
advising model which now includes three significant components, advisors, success
coaches and faculty mentors.
Schueller built the Open Options program from the bottom up, and created the content
and curriculum for the Exploring Majors program that his office follows today. He
has worked with the UCM Alumni Foundation to secure funds for retention scholarships,
and secured space for the Harding Student Support Services Center as part of a comprehensive
college access and completion program for incoming freshmen, especially first-generation
and low-income students.
The university has experienced record retention rates under Schueller鈥檚 leadership,
and colleagues note that he has developed a reputation as 鈥渟omeone who administers
with a personal touch by getting to know his employees and the students who visit
his office.鈥
Webster joined the university in June 2019 as an Academic Success Advisor, and is
now embracing a senior leadership role at that post. She has a caseload of 250 undergraduate
students majoring in Agriculture Science, Biology, Chemistry, Health Studies, Kinesiology,
Medical Laboratory Science, Nursing, Open Option and Radiologic Technology.
As part of the awards consideration process, Webster said she and other nominees were
asked to provide statements about their advising philosophy. This serves her well
in a profession where she works with many students who come from backgrounds similar
to her own.
Webster noted, 鈥淢y advising philosophy was crafted through the lens of a Pell-eligible,
first-generation college student that never thought she would complete a whole semester
of college much less a master鈥檚 degree in College Student Affairs. Through awareness
of my own academic journey in combination with experience and education, I aspire
to continue to support those around me, repay the college advisors and mentors that
aided in my personal and professional journey, and make a difference in the lives
of many.鈥
One of Webster鈥檚 colleagues who nominated her for the NACADA award noted about her,
鈥淩achelle鈥檚 genuine care and attentiveness to student needs along with her profound
grasp of knowledge in advising and student development theories drive her professional
success. Rachelle views her role as a Success Advisor as more than a job, but an opportunity.
An opportunity to help others grow into the best students and individuals they can
be.鈥
Fernquist has been a member of the Sociology faculty for 27 years, where he has taught
numerous undergraduate and graduate courses. Student advising is an important part
of his professional endeavors, and he said he is grateful for the opportunity to guide
and support students in their academic journeys at UCM. He also appreciates the help
and support he receives from the university鈥檚 success advisors. Statements he shared
with MACADA and NACADA demonstrate his philosophy about student academic advisement
and his commitment to their success.
鈥淚 have found that although students鈥 needs are varied, each student deserves my full
attention鈥攚hether it be helping a student receive financial aid to purchase a textbook,
working with administration to approve course substitutions for their major field
of study, or contacting a student to see if they need any help registering for classes,鈥
he noted.
As a college professor, Fernquist has never forgotten what it鈥檚 like to be on the
receiving end of an education. Drawing from his personal experiences as a former student
helps him to better serve today鈥檚 students while also contributing to a successful
and satisfying career.
鈥淚 remember sitting in my introductory sociology class when I was an undergraduate
student and wanting to do what my teacher was doing鈥攂e a sociology professor. As rewarding
as teaching college classes has been, it is in the one-on-one moments advising and
mentoring students that I find true satisfaction in my career,鈥 he wrote. 鈥淎lthough
the phrase 鈥榯his is what I was meant to do鈥 may be viewed as trite and overused, this
truly is the case for me. I have been blessed to help students both in and out of
the classroom. And it never ceases to be rewarding.鈥
Fernquist, Webster and Schueller will learn during the summer of 2024 if they have
received NACADA global recognition in their professional academic advising areas.
These awards will be presented during the organization鈥檚 national conference Oct.
27-30 in Pittsburgh, Pennsylvania.