By Jeff Murphy,
August 18, 2023
WARRENSBURG, MO 鈥 When it comes to advising students on the best path toward a successful
higher education experience, 欧美视频 staff members have no
shortage of recognition through state, regional and national accolades. Success in
this area is once again being highlighted with Ken Schueller being named recipient
of the Missouri Academic Advising Association (MACADA) Outstanding Academic Advising
Award for an Academic Advising Administrator.
Schueller, who serves as senior director of student success, learned about his selection
for the award during an email that he received from MACADA on Aug. 15. He was considered
for the award based on a nomination submitted by one of his colleagues and other letters
of support. The award will be presented during MACADA鈥檚 annual conference on Sept.
15 at UCM.
鈥淭his was a surprise 鈥 I didn鈥檛 even know I had been nominated,鈥 said Schueller, who
discovered that all of the members of the Success Advising Team, several UCM students
and his supervisor wrote endorsements to support his nomination. 鈥淚鈥檓 feeling both
humbled and overwhelmed by this amazing honor.鈥
MACADA is an organization that was created to help support the development and professional
growth of Missouri鈥檚 academic advisors. As a way to recognize outstanding professionals
in the academic field, MACADA offers an awards program that honors individuals whose
primary role is academic advising, faculty members who teach and spend a portion of
their time providing academic advisement services to students, and to individuals
whose primary role is to administer or direct academic advising programs. Schueller
exemplifies the type of administrator the organization seeks to honor.
Schueller is retired from the United States Air Force, and has served at his current
post since July 2018. He joined what was then known as Career Services in July 1999
as an intern while still on active duty, and during the past 24 years at UCM he has
held positions such as Director of Student Success, Director of Career Development
Services, Director of the Gateway Advising and Major Exploration Center, Assistant
Director/Career Counselor, and Career Counselor. As the department leader, he currently
oversees three assistant directors, 18 academic success advisors, 22 academic success
coaches, an office manager, and five office operations assistants.
Natalie Peirce, assistant director of student success at UCM who has been honored
nationally for her work in advisement, nominated Schueller. She noted in 2018, while
he was directing the Open Options program for undecided majors, he was instrumental
in combining five decentralized advising areas into a unified Advising Center within
one location that pulled together advisors on campus. This team of professionals created
a proactive advising model which now includes three significant components, advisors,
success coaches and faculty mentors.
鈥淲e worked hard under Ken鈥檚 leadership to create a new system of advising while maintaining
our relationships with department chairs and program coordinators to enact this new
model,鈥 Peirce said.
鈥淜en relies on and trusts his leadership team. We pulled long hours figuring out the
perfect matrix of majors that different groups would advise. We then went on what
we called a 鈥榬oadshow鈥 to promote our new center鈥檚 setup and functions to the campus
departments,鈥 Peirce added.
Schueller was among the first individuals in his office to become certified by the
National Association of Student Personnel Administrators (NASPA) to train coaches
to become Certified Peer Educators. Every new coach must obtain CPE training, and
Schueller鈥檚 office works with areas such as the Learning Commons and Center for Multiculturalism
and Inclusivity to train tutors and peer mentors as well.
The university has experienced record retention rates under Schueller鈥檚 leadership,
and he has developed a reputation as someone who administers with a personal touch
by getting to know his employees and the students who visit his office.
鈥淜en employs management by walking around style: really preferring to see staff in
person rather than behind an email. He is very open to critique and takes feedback
from anyone in the office,鈥 Peirce said. 鈥淲e have numerous student employees that
are trained coaches but are still students with busy schedules and he knows each of
their names and their stories. His customer service is spot on.鈥
She added that as a former career counselor, Schueller built the Open Options program
from the bottom up, and created the content and curriculum for Exploring Majors program
that his office follows today. He has worked with the Alumni Foundation to secure
funds for retention scholarships, and secured space for the Harding Student Support
Services Center as part of a comprehensive college access and completion program for
incoming freshmen, especially first-generation and low-income students.
Peirce noted, 鈥淭he Student Success office鈥檚 vision is 鈥楽erving students equitably
and holistically, building strong relationships to achieve academic success.' And
I can say that Ken embodies this vision.鈥