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Blackboard Support for Students and Instructors

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  1. Home
  2. Offices
  3. Digital Learning and Instructional Innovation
  4. Learning Management Systems
  5. Blackboard User Support
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Blackboard User Support

 

Get Help

Student Help

Student Help

Student specific Blackboard video tutorials, help documentation, software and browser plugin information can be found in this section.

Visit the Student Help page

Instructor Help

Instructor Help

Instructor specific Blackboard video tutorials, help documentation, internal documentation, software and browser plugin information can be found in this section.

Visit the Instructor Help page

Didn't find the information you need?

Technology Support Center

The TSC is your first line of support and can redirect your issue if necessary. 

  • Hours:  7:00 am to 5:30pm M-F
  • Phone: 660-543-4357
  • Email: tsc@ucmo.edu

Having trouble logging into Blackboard? Before contacting Help, please try the following:

First clear your browser cache and cookies.  Click on the browser link below for directions on clearing your browser data.
  •  (UCM's preferred browser)
  • and visit our  instructions for guidance.
After clearing your cache, try logging into Blackboard again.  If the problem still persists, you may need to completely close your browser and reopen before attempting to authenticate to Blackboard.  

 

Contact DLII staff for specific Blackboard assistance:

UCM Blackboard HelpDesk portal 

  • Phone: (660) 543-8383
  • Hours: Monday - Friday 5:00 pm to 7:00 am
    (All-day on weekends)
  • Visit the

 

Privacy Statements (Blackboard and common third party websites and tools)

Best practices are supported with the inclusion of privacy statements from websites or tools within your course that require the student to create or use a login account. Below are examples, with links to their respective privacy statements, of some of the more popular websites and tools: 



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